We had an excellent experience with Robin and Diamond Executive Travel at the beginning of September. We had booked numerous journeys in different vehicles, including executive cars, 8-seater and 16-seater minibuses, in order to move guests around various locations for a wedding. This could have been quite confusing, given the number of journeys and different vehicles that were needed at different times of the day and night, but we felt completely confident having spoken with Robin that everything would run smoothly on the day. On the day the service was flawless – with punctual and polite staff and the whole experience was stress-free. I will certainly use Diamond Executive Travel for any travel needs in the future, and I would highly recommend them! Thanks again.
We used this service for transfer from North Cornelly to Cardiff Airport and for the reverse journey on our return from holiday. The outward journey involved a 7am pick up and we landed back in Cardiff at 2:30 on a Saturday morning. In both cases, Robin’s timing was immaculate, being there exactly when required. Robin’s demeanour, helpfulness and friendliness could not be faulted and the cars used could only be described as luxury models. We are fairly ordinary OAP’s but could not have been treated any better if we had been top executives of a major company. We highly recommend this service for both business and pleasure trips and should a suitable situation arise would have no hesitation in using it again.
I’ve used Robin on two occasions so far. A trip from Cardiff after the Ireland game with a drop in Bridgend then onto Gorseinon and another to Cardiff airport at 04:30 from Bridgend. On both occasions Robin was on time, perfectly presented, ultra clean vehicle and driven professionally. I simply cannot fault this level of customer service and would not hesitate to recommend this fantastic company to anyone. I’ve also booked Robin for a return journey to Heathrow airport in June and I am fully confident this high level of service will be maintained.
We booked with Diamond for a Return trip to Bristol for my daughters Hen party. Although a last minute booking Robin managed to slot us in. When we arrived at the pick up point, we were delighted to see a spotlessly clean executive mini bus and Robin dressed for the part. His whole attitude on both journeys was impeccable, polite and friendly without being overbearing. And then there was the price…. the best quote we had and all with a far superior service to anything I’ve ever experienced. We will definitely be booking with Diamond again and I would say to anyone who us looking for transport… GIVE ROBIN AT DIAMOND A CALL, you won’t be disappointed.
When we booked Robin of Diamond Executive Travel I don’t think we realised exactly how much we were getting for our money!
1. A spotless gleaming Mercedes E class.
2. A spotless gleaming Robin, even at 2:30am!
3. Always arrives just that reassuring 5 minutes before time.
4. Boot open and luggage safely stored. Doors open with Robin standing to welcome us with a smile and quiet greeting.
5. A quiet journey if you wish or to chat if you choose.
6. Excellent calm and assured driving, even chilled water supplied for our long journey.
We wouldn’t consider using anyone else, for short journeys or longer airport runs.
My mother recommended Diamond after a great experience and both times we’ve booked for return travel to Cardiff this year have lived up to that recommendation. Robin and his team are super efficient, friendly and professional, always more than on time and even keep track of your flight times so they are always there for you when you arrive which is frankly awesome. We are very impressed with the consistency of this brilliant service and wouldn’t hesitate to pick Diamond over any other airport transfer service.
We booked Diamond to transfer us to our hotel in St Mellons after our wedding at Caerphilly Castle last Saturday. I got a very quick response to my booking enquiry and an extremely reasonable rate for the transfer itself. Our driver, Robin I think his name was, was lovely and friendly. He called when he was a few minutes away to make sure we were ready. He was so pleasant, chatty and very helpful.
We would highly recommend this competitively priced company and will definitely be using them again.
Many thanks 🙂